Effective Date: 1st Sep 2026

Welcome to OUDIQ ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms.

1. About OUDIQ

This website is owned and operated by:

Pune, Maharashtra, India

For any queries, please contact us at:

Email: care@oudiq.com

2. Acceptance of Terms

By accessing our website or placing an order, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• You agree to comply with these Terms and all applicable laws.

3. Products

OUDIQ creates and sells fragrances and related products.

As fragrance is a natural and artistic product:

• Slight variations between batches may occur.
• Product colours may vary due to lighting and photography.
• Packaging may be updated from time to time without affecting product quality.

Such variations do not constitute defects.

4. Apparel Perfume

OUDIQ fragrances are designed and marketed as Apparel Perfumes.

For best performance, we recommend applying the fragrance to clothing and fabrics. Customers should always test on a small, inconspicuous area before applying to delicate fabrics.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices are subject to change without prior notice.

Applicable taxes will be charged as required by Indian law.

6. Orders

We reserve the right to:

• Accept or decline any order.
• Cancel an order in cases of pricing errors, payment issues, suspected fraud, or product unavailability.
• Limit quantities purchased by a customer.

If payment has already been received for a cancelled order, the applicable refund will be processed.

7. Payments

Payments are processed through secure third-party payment providers.

OUDIQ does not store your complete debit card, credit card, or banking credentials.

8. Shipping

Shipping timelines provided on the website are estimates and may vary due to logistics partners, weather conditions, public holidays, or other circumstances beyond our control.

Ownership and risk of the products pass to the customer upon successful delivery.

9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, available on this website.

Due to the personal nature of fragrance products, opened or used products are generally not eligible for return unless they are damaged, defective, or incorrectly delivered.

10. Intellectual Property

All content available on this website, including but not limited to:

• OUDIQ name
• Logos
• Product names
• Images
• Photographs
• Product descriptions
• Videos
• Website design
• Graphics
• Articles published under The Oud Journal

are the intellectual property of OUDIQ PERFUMES LLP unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. The Oud Journal

The educational content published under The Oud Journal is intended for informational and educational purposes only.

While every effort is made to ensure accuracy, fragrance traditions, cultivation methods, and historical practices may vary by region and source.

The articles should not be interpreted as scientific, medical, or legal advice.

12. User Conduct

Users agree not to:

• Misuse the website.
• Attempt unauthorized access.
• Introduce malicious software.
• Copy or scrape website content.
• Interfere with website functionality.

13. Product Information

We strive to ensure all product information is accurate.

However:

• Fragrance perception is subjective.
• Performance may vary depending on climate, storage, fabric type, and individual usage.
• Longevity and projection figures provided are approximate and should not be interpreted as guarantees.

14. Limitation of Liability

To the maximum extent permitted by law, OUDIQ shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or our products.

Our maximum liability shall not exceed the purchase price paid for the product in question.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

16. Third-Party Services

Our website may use services provided by third parties, including payment gateways, shipping providers, analytics tools, and social media platforms.

Their use is governed by their respective terms and privacy policies.

17. Changes to These Terms

We reserve the right to update these Terms at any time.

Any changes will become effective upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.

19. Apparel Perfume Notice

OUDIQ fragrances are developed and marketed as Apparel Perfumes, intended primarily for application on clothing and fabrics rather than directly on the skin.

For the best experience:

• Apply the fragrance to garments from an appropriate distance.
• Before applying to delicate, light-coloured, silk, suede, leather, or specialty fabrics, we recommend testing on a small, inconspicuous area first.
• OUDIQ shall not be responsible for damage resulting from improper application, misuse, or application to unsuitable materials.

Customers should always follow the usage instructions provided with the product.

20. Product Authenticity

To ensure authenticity, product quality, and customer support, OUDIQ products should be purchased only through:

• The official OUDIQ website;
• Official OUDIQ marketplaces and brand stores;
• Authorised retail partners or distributors approved by OUDIQ.

Products obtained through unauthorised sellers, unofficial online platforms, or unknown third parties may not be eligible for warranty, replacement, refund, or customer support under OUDIQ policies.

We cannot guarantee the authenticity, quality, storage conditions, or handling of products purchased outside our authorised sales channels.

21. Age Recommendation

OUDIQ products are intended for responsible use by adults.

By placing an order, you confirm that you are at least 18 years of age, or that the purchase is being made under the supervision and responsibility of a parent or legal guardian.

Customers should keep fragrance products out of the reach of young children and use them responsibly in accordance with the product instructions.

22. Force Majeure

OUDIQ shall not be liable for any delay or failure in performing its obligations where such delay or failure results from events beyond our reasonable control.

These events may include, but are not limited to:

• Natural disasters;
• Floods, earthquakes, fires, or severe weather conditions;
• Pandemics or public health emergencies;
• Government restrictions or regulatory actions;
• Transportation disruptions;
• Customs delays;
• Labour strikes or industrial disputes;
• Power failures;
• Internet or telecommunications failures; or
• Any other event beyond our reasonable control.

In such circumstances, we will make reasonable efforts to fulfil our obligations as soon as practicable. Delays arising from these events shall not constitute a breach of these Terms.

Additional clause I strongly recommend

Since OUDIQ is investing heavily in original photography, educational content, and brand storytelling, I recommend adding this copyright clause.

23. Copyright & Content Usage

All photographs, videos, articles, illustrations, graphics, website layouts, product descriptions, and editorial content published on this website—including content under The Oud Journal—are the exclusive intellectual property of OUDIQ PERFUMES LLP, unless otherwise stated.

No part of this website may be copied, reproduced, republished, modified, translated, distributed, or used for commercial purposes without the prior written consent of OUDIQ.

Educational sharing with appropriate attribution may be permitted where expressly authorised by OUDIQ.

Website Disclaimer (Recommended)

Consider adding a brief disclaimer to clarify expectations around fragrances.

24. Fragrance Disclaimer

Fragrance perception is subjective and may vary from person to person.

The character, longevity, projection, and development of a fragrance can be influenced by several factors, including fabric type, climate, storage conditions, humidity, and individual body chemistry.

Descriptions, fragrance families, note pyramids, and performance information provided on this website are intended as general guidance to help customers understand each composition and should not be interpreted as guarantees of personal experience.

25.Contact Us

For questions regarding these Terms, please contact:

Pune, Maharashtra, India

Email: care@oudiq.com