Effective Date: 1st Sep 2026

At OUDIQ, discretion and trust are as essential as the fragrances we create. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our brand.

By accessing our website or purchasing from us, you consent to the practices described herein.

1. Information We Collect

To offer a seamless and personalized experience, we may collect:

• Name and identity details
• Contact information (email, phone number)
• Shipping and billing addresses
• Transaction and order history
• Technical data (IP address, device, browser details)

You may explore parts of our Site without sharing personal information; however, certain services require it.

2. Purpose & Use

Your information allows us to:

• Fulfil and deliver your orders with precision
• Communicate important updates regarding your purchases
• Offer responsive customer support
• Refine and elevate your experience with OUDIQ
• Prevent fraud and ensure platform integrity

Where permitted, we may also share curated updates, invitations, and offerings aligned with your preferences. You may opt out at any time.

3. Consent & Control

Your data is processed with your clear and informed consent, or where otherwise permitted under applicable Indian law.

You retain the right to:

• Access your information
• Request corrections
• Withdraw consent
• Request deletion (subject to legal obligations)

4. Sharing of Information

We do not trade in personal data.

Your information may be shared, only where necessary, with:

• Trusted partners (logistics, payments, technology providers)
• Legal or regulatory authorities, where required

All such parties are bound to maintain confidentiality and security standards.

5. Cookies & Experience

We use cookies to ensure a refined and seamless browsing experience. These help us understand preferences and improve functionality.

You may adjust your browser settings to decline cookies; however, certain features may be limited.

6. Security

We employ industry-standard safeguards to protect your information, including secure servers and controlled access protocols.

While we take every reasonable measure, no system is entirely immune to risk.

7. Data Retention

Your data is retained only for as long as necessary to fulfill its intended purpose or comply with legal requirements.

8. Children’s Privacy

OUDIQ does not knowingly collect personal data from individuals under the age of 18.

9. Grievance Redressal

For any concerns regarding your data:

Email: care@oudiq.com

We are committed to addressing your concerns promptly and responsibly.

10. Updates to This Policy

We may refine this policy from time to time. Continued use of our Site signifies acceptance of any updates.